Professional Development & Support

Holding your hand every step of the way

Dedicated Account Management
Professional Development
Technical Support

Dedicated Account Management

Team-Based Approach

Each customer has a dedicated team at LinkIt! to ensure their success. This team includes a senior member of the company’s leadership team, an educational consultant who is the day-to-day account director, a technical support specialist, and a data analyst

Implementation Planning

Collaborate with LinkIt’s experts to create custom roll-out plans to adopt best practices and avoid potential implementation obstacles

Professional Development

Training

  • Onsite or virtual
  • Customized agendas for different audiences
  • Led by former educators

Workshops

  • Learn from exemplary educators and engage with colleagues
  • Diverse specialty topics and panels with nationally recognized speakers
  • Receive early access to product enhancements

Consultation

  • Implementation planning and assessment strategy
  • Data interpretation and leadership
  • MTSS/RTI processes and policies

Resources & Activities

  • Data engagement exercises and professional development activities to connect data with day-to-day processes
  • Print and video tutorials with step-by-step instructions
  • Easily searchable by topic, keyword, and resource type

Technical Support

Troubleshooting

Any staff member can reach out for email, phone, or web-based support

Integrations

Student Information Systems (SIS), Single Sign-On (SSO), daily attendance and grades, and leading Learning Management Systems (LMS) and assessment content providers

Data Processing

Submit any extract file or spreadsheet with student IDs for prompt formatting and uploading

Custom Extracts

Request on-demand or routinely scheduled exports with customized formatting

Test Digitization

Submit tests and answer keys with standards alignments in any format and we will recreate your tests, passages, and graphics for online administration

Development

Enhance existing solution through software, content, and integration development

Support Insights From Our Customers...

In my almost 25 years in education, I can name a few companies that have been as excellent and wonderful as yours. You guys are so thorough and proficient. The webinars, lunches, videos etc. are excellent. I appreciate your quick response to my emails and really believe that you want my district to be successful. It's not just the platform, it's the team behind the platform.”

Tanya Clark

Director of Curriculum
Clayton School District

“In addition to how to work the software, a big part of LinkIt’s training was helping teachers understand how data can make us more student centered. It’s a shift in focus. Rather than sticking to a set daily curriculum, I can now ask how I am going to make a difference for each individual student. That helps us to be more purposeful in what we’re doing.”

Roseanne Yezzo

Supervisor of Early Childhood
Bellmawr School District

“Every time you go to these summits, you think it’s just going to be material you already know and you’re going to be there just to say ‘Hi,’ but it turns out to be invaluable. LinkIt! staff members really care how they support their districts.”

Karen Leder

RTI Coach
Manalapan-Englishtown Regional School District

“This is not a company that quietly disappears once the product is purchased. Instead, it has quite possibly been the best on-going customer service relationship ever experienced. In the initial phase of the system implementation, we had many, many questions.  Regardless of whom we contacted - from the data analyst to our professional developer, each member of LinkIt’s team was extremely knowledgeable, professional and could be called upon with any question, large or small.”

Dr. Christine Capaci

Director of Data Assessment and Accountability
West Windsor-Plainsboro Regional School District

“I can honestly say that LinkIt! provides the highest level of service from any software company I have worked with.  The LinkIt! team makes me feel like I am the only client. They provide an extensive amount of training and hands-on attention, but most importantly they listen to their customer's needs and ensure the software meets the needs of their clients.”

Kevin Bobetich

Supervisor of Testing & Staff Evaluation
Hamilton Township School District

“From our first initial conversations with LinkIt, our Information Systems Team realized the willingness and flexibility of the LinkIt Team, and their dedication to collaborate with our District to assure success. This dedication has sustained as we continue to integrate growing data sets from Skyward as well as local and state assessments, producing easily accessible and functional Navigator Reports and other summaries for our teachers and administrators.”

Dan Maguire

Director of Technology
Kennett Consolidated School District

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